Solution Development
Before the bid was issued, BDP’s team spearheaded an initiative to build relationships at various levels with the customer, so that the team could become familiar with the client’s different needs and priorities. The team in India was also handling various ad-hoc and specified project-based business with the client since 2010.
They examined the client’s current work processes for customs clearance and tender management. Thanks to the team’s in-depth knowledge of compliance in the local import customs brokerage arena, they were able to provide improvement suggestions to the customer which would minimize import clearance times and bring cost efficiency.
This established relationship coupled with organizational execution capability by the BDP team were differentiators for the customer, thereby winning the business.
“Our core competency in both compliance and oil and gas customs brokerage were the true successes.” Mr. Naveen Surana, BDP India
For more information on BDP's compliance offerings, please click here.